Tag: British Airways

People are more important than technology – a story about Enterprise Social Networking

Can I see your passport please?
Can I see your passport please?

I arrived at the boarding gate pretty early for me and benefitted from going straight to the front desk due to my frequent flyer privileges (believe me, no queuing = a great experience). Being a modern sort of chap I handed the lady on the left of the gate my iPhone with my boarding pass on it and greeted her with a smile and a hello.

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